London
United Kingdom · GMT / BST
Level 18, 40 Bank Street, Canary Wharf, London E14 5NR
Contact
Talk to a person, not a form.
Questions about the engines, your broker, or a number on the audited records? Write to us. A human reads every message and answers in plain language, usually the same day.
We will never ask you for a broker password, a one-time code, or a transfer to an account in our name. Nobody at Samurex AI has any reason to.
Support at a glance
Email[email protected]
Typical replyUnder 24 hours
Weekend coverYes
Walkthrough callsBy appointment
LanguagesEnglish
OfficesLondon · Sydney · Toronto · Melbourne
Office visits are by appointment only. Email first and we will arrange a time.
Where we are
Four offices, four time zones.
Between London and Melbourne there is very little of the trading week when somebody is not awake.
Sydney
Australia · AEST / AEDT
Australia Square, 264 George Street, Sydney NSW 2000
Toronto
Canada · EST / EDT
Brookfield Place, 181 Bay Street, Toronto, ON M5J 2T3
Melbourne
Australia · AEST / AEDT
Rialto Towers, 525 Collins Street, Melbourne VIC 3000
Office addresses are placeholders while this brand's registrations are completed, and will be replaced with the confirmed premises before launch.
Bring your hardest question.
The walkthrough call exists to be interrogated. Ask about the worst month on the record — that is the conversation worth having.
Your capital stays with your own broker · Every execution independently audited